What are the minimum system requirements for SAM?
The neurocare SAM software requires a Windows computer with sufficient processing power, memory, and Bluetooth capability to ensure stable real‑time Neurofeedback and QEEG operation. Reliable performance depends on meeting the minimum CPU, RAM, storage, audio, display, and Bluetooth requirements.
Operating System
A Windows computer is required to run the neurocare SAM software.
Windows 10 Professional or later is supported for installation and operation.
Windows 10 Professional or later is supported for installation and operation.
Processor (CPU)
The computer must be equipped with an Intel processor with a minimum clock speed of 2.5 GHz.
This processing capacity is required to ensure stable real‑time signal processing during Neurofeedback and QEEG sessions.
This processing capacity is required to ensure stable real‑time signal processing during Neurofeedback and QEEG sessions.
Memory (RAM)
At least 8 GB of RAM is required and must be available for installation and operation of the neurocare SAM software.
Insufficient memory may negatively affect performance and system stability.
Insufficient memory may negatively affect performance and system stability.
Storage
The system must provide sufficient hard disk capacity for software installation and operation.
Adequate free disk space is required to store session data and recordings.
Adequate free disk space is required to store session data and recordings.
Connectivity
Bluetooth support is required for wireless communication between the computer and the SAM amplifier.
For reliable wireless signal transmission, the computer must support Bluetooth 5.0 when using the neurocare SAM amplifier.
For reliable wireless signal transmission, the computer must support Bluetooth 5.0 when using the neurocare SAM amplifier.
Audio Hardware
A stereo sound card and loudspeakers are required for Neurofeedback use, as audio feedback is part of the training process.
Display Requirements
At least one screen is required to operate the neurocare SAM software.
A two‑screen setup is recommended but not mandatory:
A two‑screen setup is recommended but not mandatory:
- One screen can be used for therapist controls
- A second screen can be used for visual feedback or signal monitoring
Laptop Usage
When using a laptop, it should be connected to a power supply and operated in a higher‑performance mode.
This helps ensure stable real‑time processing during sessions.
This helps ensure stable real‑time processing during sessions.
Additional Recommendations
While not mandatory, the following conditions improve usability and system stability:
- Keep the system away from strong sources of electromagnetic interference
- Ensure the computer environment follows the environmental guidance described in the Instructions for Use
- Use stable Bluetooth connectivity and avoid unnecessary background applications during sessions
Important Notes
- The SAM system relies on wireless Bluetooth communication; unstable Bluetooth connectivity may affect performance
- System requirements apply to both Neurofeedback and QEEG use
- Always follow the Instructions for Use (IFU) for safe and intended operation